Accessibility Statement PLUXDOM Real Estate
At PLUXDOM Real Estate, we are committed to digital accessibility. We continuously work to ensure our website is usable by everyone, regardless of physical, cognitive, or technological abilities.
1. Our commitment to accessibility
At PLUXDOM Real Estate, we believe that technology should be inclusive and that everyone should have equal access to online information and services, regardless of their physical, sensory, cognitive, or technical abilities.
Our commitment is to ensure that our website pluxdomrealestate.com is:
- Perceivable: Information and user interface components must be presented in ways that users can perceive.
- Operable: User interface components and navigation must be operable by all users.
- Understandable: Information and the operation of the user interface must be understandable.
- Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.
2. Applicable standards
PLUXDOM Real Estate follows the Web Content Accessibility Guidelines (WCAG) version 2.1, published by the World Wide Web Consortium (W3C). Specifically, we strive to meet Level AA conformance, which includes all Level A criteria plus additional criteria that significantly enhance accessibility.
📋 What is WCAG 2.1?
WCAG (Web Content Accessibility Guidelines) is the most widely recognized international standard for web accessibility. Version 2.1 includes 13 guidelines organized into 4 principles, with measurable success criteria that ensure content is accessible to people with diverse disabilities.
3. Conformance status
The PLUXDOM Real Estate website is partially conformant with WCAG 2.1 Level AA. This means that most success criteria are met, but there are some minor exceptions that we are working to resolve.
✅ Conforming
Most pages and functionalities fully comply with WCAG 2.1 Level AA.
⚠️ Partially conforming
Some sections have minor limitations that don’t prevent usage but are being improved.
🔄 In progress
We continuously work to achieve full conformance across all areas of the site.
4. Implemented accessibility features
Our website includes the following accessibility features:
4.1 Keyboard navigation
- ✅ The entire site is fully navigable using only the keyboard
- ✅ Clear visual indicators of the focused element
- ✅ Logical and predictable tab order
- ✅ Keyboard shortcuts for common functions
4.2 Screen reader compatibility
- ✅ Correct semantic HTML structure (header, nav, main, footer, section, article)
- ✅ All images have descriptive alternative text (alt attribute)
- ✅ Forms with correctly associated labels (label)
- ✅ Hierarchical headings (h1, h2, h3) for quick navigation
- ✅ ARIA attributes where needed to enhance the experience
4.3 Accessible visual design
- ✅ Sufficient color contrast (minimum 4.5:1 for normal text)
- ✅ Resizable text up to 200% without loss of content
- ✅ Color is not used as the only means of conveying information
- ✅ Legible typography with adequate sizing
- ✅ Sufficient spacing between interactive elements
4.4 Multimedia content
- ✅ Images with descriptive alternative text
- ✅ Videos with captions when applicable
- ✅ Accessible playback controls
4.5 Forms and controls
- ✅ Clear labels for all form fields
- ✅ Descriptive and specific error messages
- ✅ Clear instructions for completing forms
- ✅ Buttons with descriptive text (not just icons)
5. Technologies used
The PLUXDOM Real Estate website uses the following technologies, all compatible with assistive technologies:
- HTML5: Semantic content structure
- CSS3: Visual presentation and responsive design
- JavaScript: Interactivity and dynamic functionalities
- WordPress: Content management system
- PHP: Server-side logic
These technologies have been chosen because they are widely supported by modern browsers and assistive technologies.
6. Known limitations
Despite our efforts, there may be some limitations in certain areas of the site. We are actively working to resolve them:
⚠️ Areas being improved
Third-party content: Some Google Maps maps and external widgets may have accessibility limitations that are beyond our direct control.
PDF documents: Some downloadable documents may not be fully optimized for screen readers. We are working to provide accessible versions.
Historical content: Some older pages may not fully meet current standards. They are being progressively updated.
If you find any limitation that prevents you from using the site, please report it and we will fix it as soon as possible.
7. Accessibility assessment
PLUXDOM Real Estate evaluates the accessibility of its website through the following methods:
- Self-assessment: Regular internal review using automated and manual tools
- User testing: Feedback from users with diverse abilities
- Automated tools: Use of validators such as WAVE, axe, Lighthouse
- Manual review: Testing with screen readers and keyboard navigation
We conduct periodic evaluations and address identified issues based on their impact on users.
8. Continuous improvement
Accessibility is a continuous process, not a static goal. At PLUXDOM Real Estate, we commit to:
- Review and update this statement at least once a year
- Train our team on accessibility best practices
- Incorporate accessibility from the early stages of development
- Respond quickly to accessibility issue reports
- Stay up to date with the latest versions of WCAG
9. How to report accessibility issues
Your feedback is essential to help us improve. If you encounter any accessibility barrier on our site, please contact us:
When you contact us, please include:
- The URL of the page where you found the issue
- A description of the problem
- The browser and device you were using
- Any assistive technology you use
⏱️ Response time
We investigate all accessibility reports and provide an initial response within 5 business days. We work to resolve issues within a maximum of 30 days, depending on their complexity.
10. Frequently Asked Questions (FAQ)
What accessibility standards does PLUXDOM follow?
PLUXDOM Real Estate follows the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA, published by the W3C. These guidelines establish internationally recognized criteria for making web content accessible to people with disabilities.
Can I navigate the site using only the keyboard?
Yes. The entire PLUXDOM site is fully navigable using only the keyboard. You can use the Tab key to move between elements, Enter to activate links and buttons, and the arrow keys to navigate menus and interactive controls.
Does the site work with screen readers?
Yes. Our site is optimized to work with screen readers such as NVDA, JAWS, VoiceOver, and TalkBack. All images have descriptive alt text, forms have clear labels, and the HTML structure uses correct semantics.
What should I do if I find an accessibility issue?
If you encounter any accessibility barrier on our site, contact us immediately at contact@pluxdomrealestate.com or via WhatsApp at +1 (849) 286-1974. We investigate and resolve all accessibility reports within a maximum of 30 days.
Is the site available in Spanish?
Yes. PLUXDOM Real Estate is available in English and Spanish. Both versions meet the same WCAG 2.1 Level AA accessibility standards. Nuestra versión en español cumple con los mismos estándares de accesibilidad.
Can I increase the text size?
Yes. You can increase text size up to 200% using your browser’s zoom settings without losing content or functionality. The responsive design adapts automatically.
Does the site have a dark mode?
Yes. Our site offers a dark mode that reduces eye strain and may be more comfortable for people with light sensitivity. You can toggle between light and dark mode using the corresponding button.
11. Contact
For any questions, comments, or suggestions about accessibility at PLUXDOM Real Estate, contact us:
📞 Phone
📍 Location
Puerto Plata 57000, Dominican Republic
Committed to digital inclusion in Puerto Plata since 2016. 🇩🇴