1. Data Controller

In compliance with Law No. 172-13 on Comprehensive Protection of Personal Data of the Dominican Republic, we inform you that the data controller of your personal data is:

2. Our Principles

• Lawfulness, fairness, and transparency: We always clearly inform you how we use your data.
• Data minimization: We only request the data strictly necessary.
• Storage limitation: We keep your data only as long as essential.
• Integrity and confidentiality: We handle your data with the highest security standards.
• Accuracy: You can correct your data at any time.

3. Data We Collect

3.1 Data you provide when contacting us

• Full name
• Email address
• Phone number / WhatsApp
• Message or inquiry about the property of your interest

3.2 Data collected automatically while browsing

• IP address and device type
• Browser and operating system
• Pages and properties visited
• Approximate geographic location (city / country)

3.3 Favorites saved on your device

Our «Save» feature stores your list of favorite properties only in your browser’s local storage. This data is never sent to or stored on our servers, so only you have access to it from your device.

3.4 WhatsApp contact

If you contact us via the WhatsApp button, your number and message will be processed by WhatsApp (Meta Platforms Inc.) under its own privacy policy. PLUXDOM only uses that information to respond to your real estate inquiry.

4. Purpose of Data Processing

Important: PLUXDOM does not send unsolicited newsletters or commercial communications, and does not operate user accounts or process online payments.

5. Legal Basis for Processing

• Consent: By submitting a form, contacting us via WhatsApp, or accepting cookies.
• Contractual or pre-contractual relationship: When requesting information about a property or managing a real estate transaction.
• Legitimate interest: To improve our services and ensure platform security.
• Legal obligation: Compliance with Law No. 172-13 and other applicable Dominican regulations.

6. Data Recipients

PLUXDOM Real Estate never sells, rents, or commercializes your personal data. We only share information with essential technical providers required for the website to function:

• Web hosting provider: to keep the platform available and secure.
• Analytics tools: to understand site usage in aggregate form.
• Google Maps: to display property location maps.
• WhatsApp (Meta): when you choose to contact us through this channel.

These providers handle data under their own privacy policies and only to the extent necessary to provide their services. We do not perform international data transfers for commercial purposes.

7. Cookie Policy

Cookies are small files stored on your device while browsing. We use the following categories:

You can manage or delete cookies at any time from your browser settings (Chrome, Firefox, Safari, Edge).

8. Your Rights (Law 172-13)

Under the Dominican Republic Law No. 172-13, you may exercise the following rights at any time:

How to exercise them?

Send us an email to contact@pluxdomrealestate.com or a WhatsApp message to +1 (849) 286-1974 indicating your name, the right you wish to exercise, and your request. We will respond within a maximum of 30 days.

9. Security Measures

• ✅ SSL/TLS encryption on all site communications
• ✅ Restricted access to information for authorized personnel only
• ✅ Periodic backups of the site
• ✅ Favorites stored locally on your device, not on our servers
• ✅ No online payments: no financial transactions are processed on the site

10. Minors

Our services are directed at people 18 years of age or older. We do not knowingly collect data from minors. If you are a parent, guardian, or legal representative and you believe a minor has provided us with data, contact us and we will delete it immediately.

11. Changes to This Policy

PLUXDOM Real Estate may update this policy to adapt it to legal changes or service improvements. We will publish any modifications on this same page indicating the date of the last update. We recommend reviewing it periodically.

12. Frequently Asked Questions (FAQ)